Permission: Campaign entities

A scenario allows your organization to define the logic that controls when a messaging experience should be presented to an end-user who visits you property. In this article, we will cover how to duplicate a pre-existing scenario.

  Note: Copying a scenario can save your organization time if you only want to modify a step or two of an existing scenario on the property.

Click Campaigns on the left-hand panel and select Scenarios from the menu. 


Use the property field in the upper right-hand corner to select a property for which you will create a scenario.


Click the Duplicate icon inline with the scenario name you wish to copy. Select Yes when asked to confirm to copy this scenario with messages.


The copied scenario will be added to your scenarios list with the word copy appended to the original name.


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