Permission: Campaign entities

A scenario allows your organization to define the logic that controls when a messaging experience should be presented to an end-user who visits you property. In this article, we will cover how to duplicate a pre-existing scenario.

  Note: Copying a scenario can save your organization time if you only want to modify a step or two of an existing scenario on the property.

Click Campaigns on the left-hand panel and select Scenarios from the menu. 


Use the property field in the upper right-hand corner to select a property for which you will create a scenario.


Click the Duplicate icon inline with the scenario name you wish to copy. Select Yes when asked to confirm to copy this scenario with messages.

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The copied scenario will be added to your scenarios list with the word copy appended to the original name.

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