Custom message - Settings

   Permission: Campaign entities

In this article, we will cover the various configurations that can be applied to your custom message from the Settings tab of the custom message builder Home screen.


Message type

Use the provided buttons to select where the custom message should appear on your page when it is surfaced.

  Note: Click here for more information on how to configure an Inline message type for custom messages.


Disable page scrolling

The Disable Scrolling? toggle determines whether an end-user is able to scroll through the page behind the custom message while the custom message is visible.

  • Enabled: end-user cannot scroll through the page behind the custom message
  • Deactivated: end-user can scroll through the page behind the custom message


  Note: By default, the Disable Scrolling? toggle is enabled for new custom messages. To deactivate the feature and allow scrolling of the page behind the custom message, click the toggle inline with the feature name so that the toggle appears grey.



Use the provided field to configure the z-index of the custom message (i.e. stack order of the custom message) on your page. By increasing the z-index of the custom message, you can ensure that other elements on your page are not blocking the custom message. 


 Use Case

Raise the z-index of your custom message so that it is not blocked by a chatbot that is also on your page.

Website BG

Input the URL for a website to view how your custom message will appear on the page within the custom message builder. This field will only impact the workspace in the custom message builder and is for preview purposes only. It will not impact how your custom message appears once launched on your property. 


Was this article helpful?
0 out of 0 found this helpful



Article is closed for comments.