Submit a support request

We love to hear from you and are here to support your usage of Sourcepoint's platforms. Your organization's support requests (i.e. tickets) are submitted and managed via our support center.

From the Sourcepoint portal, click Help on the left-hand panel and select Submit a Request from the subsequent menu. 

  Note: Only clients with approved Sourcepoint credentials are able to submit support requests. For more information or questions, please contact your Sourcepoint account manager. 


Input the requested information in the appropriate fields on the following page.

Sourcepoint will suggest articles we believe might solve your issue using the information you provide. Please review these articles before submitting your request. If the suggested articles do not resolve your issue, click Submit


Your support request will be added to your My Activities page, where you can continue to comment and/or view the status of your previous requests.




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