Categories in Preferences configuration

Categories are the subscriptions, topics, or preferences that are displayed to the user via your Preference Center message. In this article, we will cover how to:

  Note: Click here for more information on managing and editing translations for your Preferences categories.

To start, click Preferences on the left-hand panel and select a Preferences configuration from the subsequent list. 

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From the selected Preferences configuration page, navigate to the Categories and Connections section and click Manage Categories.

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Add category to Preferences configuration

Click Add Category.

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Add the following fields for the category:

Field Description
Category Name The name of the category.
Channels Communication methods that will be used to contact the end-user. These channels will appear as selectable options within your Preference Center message for the category. 
Description A description of the category. This description will accompany the the category name within your Preference Center message.

Click Add Category when finished.

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The new category will be added to your list of categories. Click Save to confirm the addition.


Edit category in Preferences configuration

Click the Edit icon inline with a category name from the subsequent list.

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Edit the following fields for the category:

Field Description
Category Name The name of the category.
Channels Communication methods that will be used to contact the end-user. These selections will appear as selectable options within your Preference Center message for the category. 
Description A description of the category. This description will accompany the the category name within your Preference Center message.

Click Save when finished.

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Click Save to confirm the edits.


Delete category in Preferences configuration

Click the Delete icon inline with a category name from the subsequent list. Confirm the decision to delete the connection in the popup and click Yes.

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Click Save to confirm the deletion.

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